Skip to main content

Privacy Policy

Who we are

Climate Catalyst (“we”) respects your privacy and are committed to handling your personal information in a safe and responsible manner and protecting it through compliance of this Privacy Policy (“Policy”). Climate Catalyst keeps its privacy under regular review and places updates on this page. This privacy policy was last updated in September 2022.

It is important that you read this Policy, together with any other privacy or fair processing policy we may provide on specific occasions when we are collecting or processing your personal information, so that you are fully aware of how and why we are using your personal information.

This Policy describes the types of personal information we may collect from you or that you may provide when you visit the website (our “Website“), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

When providing us with your details you accept this privacy policy and authorize Climate Catalyst to collect, store and process your personal data in the ways mentioned in this policy and for the purposes you have given it to us. If you would like more information or have any questions, please email us at

What personal information will we collect?

“Personal information” is information relating to you or other individuals from which you can be identified. We collect several types of personal information, including:

How will we collect your data?

We collect your personal information directly from you when you provide it to us. This will include personal information you provide when:

We also collect your personal information through our use of automatic data collection technologies – see further in the “Automatic Data Collection Technologies” section below.

We may also collect or receive personal information about you from various third parties and public sources, including but not limited to technical data from the following parties: analytics providers, such as Google and search information providers.

Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information from and about your equipment, browsing actions, and patterns, including:

“Do Not Track” – Certain laws, including that of California, require that we inform you on our response to Do Not Track signals. As there is not an industry or legal standard for recognizing or honoring these signals at this time, we don’t respond to them.

The information we collect automatically is statistical data we may use to improve our Website and to deliver a better and more personalized service, including by enabling us to:

The technologies we use for this automatic data collection may include:    

Our website may include links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or the content contained on them.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How will we use your data?                   

The legal basis for processing your data depends on the reasons and circumstances we are collecting it. Our legal basis for processing most personal data is because you have given us your consent to do so. You have the right to withdraw your consent for holding and processing your data and can do so by emailing us at

We have set out below the purposes for which we use your personal information. Under EU and UK data protection law we are required to identify a legal basis for using your personal information – we have highlighted these in brackets below:                         

Disclosure of Your Personal Information

In some circumstances, the processing of your personal information  is necessary for the performance of a contract with you or necessary for us to comply with a legal obligation. Sometimes the legal basis for processing your data may be because it is in our legitimate interests to perform our operations. This could include:

Before doing this, we will carefully consider and balance any potential impact on you and your rights. We will not process any data if there is any risk of harm or potential conflict with your interests.

Project Partners

We work with other charities and NGOs on some of our campaigns to share knowledge and resources. We will never share personal information with them without your explicit and informed permission but we may aggregate information in order to share statistical information needed for analysis. We will not include any details that could identify a specific individual.

How do we store and protect your data?

We take good care to ensure that the information we store on our database is kept secure in order to prevent unauthorized access. We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

Like many organizations we use trusted service providers to help our operations be more efficient.

1. Wordpress

When you submit information to this website via webform – i.e contact forms and email subscriptions – we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Wordpress, our online store hosting provider, so that they can provide website services to us. Read the Wordpress privacy policy here.

2. HubSpot

The personal data mentioned is stored in and processed through our Hubspot database. The purpose of this processing is to deliver our objectives. HubSpot’s product infrastructure is hosted on Amazon Web Services (AWS) in the United States East region. You can view their privacy policy here.

3. Workable

When you apply for a role with Climate Catalyst, your personal data is shared with Workable, a recruitment software used to help us manage our recruitment and hiring process. Your data will be retained by us as long as we determine it necessary to evaluate your application for employment. Read more about Workables’s security and privacy policy here.

We only allow our service providers to handle your personal data if we are satisfied that they take appropriate measures to protect your personal data. We impose contractual obligations on service providers relating to ensure they can only use your personal data to provide services to us and to you.

We or the third parties mentioned above occasionally also share personal data with:

Where Is Your Personal Data Held

Personal data may be held at our offices and those of our agents as described above (see above: “How do we store and protect your data?”).

Some of these parties may be based outside the UK or EEA. For more information, including on how we safeguard your personal data when this occurs, see below: “EU located individuals: International Transfers”.

Choices about how we use and disclose your personal information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your personal information:

Your rights with respect to your personal information

Climate Catalyst would like to send you information about services and campaigns. If our processing of your personal information is subject to EU and UK data protection law, you have a number of rights.

If you tell us that you no longer want to be contacted we will keep limited amounts of information (usually your name and email address) and add this to our suppression lists to ensure you do not receive any future communications from us. We will not use this data for any other purpose. In certain circumstances you also have the right to have your personal data erased from our databases completely and you can ask us to do this at any time.

We regularly monitor your engagement with our communications and will periodically send emails to ask if you still wish to receive updates about Climate Catalyst’s work. We will continue to hold your personal data while you are actively engaged with us until you ask us not to. If you have not engaged (either opened, replied, taken the requested action, or clicked through) with any of our emails then we will remove your personal details from our database after two years.

You may exercise these rights at any time by emailing

We may not be able to accommodate a request relating to your personal information in certain circumstances prescribed by law. Please contact us using the details in the “Contact Information” section of this Policy if you would like more information.

Data retention

We will only retain your personal information for as long as reasonably necessary to fulfill the purposes for which we use it, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

EU located individuals: International Transfers

We may share your personal information with contractors, service providers and other third-parties supporting our business when needed. Many of these third parties are based outside of the European Economic Area (EEA) and the UK, whose laws are not deemed to provide a level of protection for personal information that is of the same standard as enjoyed under data protection law in Europe and the UK. As such processing of your personal information will involve a transfer of data outside of the EEA and UK.

Whenever we transfer your personal information out of the EEA or UK whether internally or externally to other parties, we ensure proper protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Data security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. For example, all information you provide to us is stored with secure third-party providers (see above). In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. To the fullest extent legally permitted, we are not responsible for circumvention of any privacy settings or security measures contained on the Website. 

Changes to our privacy policy               

We may revise and update this Policy from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website and handling of your personal information thereafter. It is our policy to post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page.

Making a complaint

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing              

If we are unable to resolve your issue, you have the right to make a complaint to the supervisory authority in your place of work or residence or the place in which the relevant infringement has taken place.

Join our newsletter

Subscribe to updates

Your Name(Required)
This field is for validation purposes and should be left unchanged.